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We specialize in providing services to physicians, hospitals, and health
care facilities in the area of management, marketing, and office staff
training. Our experience includes organizing and restructuring of
physicians' offices from the set up phase to the implementation, training,
and follow up. We can assist the client by providing the services
delineated below:
PRACTICE
START UP:
This service
is geared to assist a physician who wants to get his/her
practice started. AER Consulting, Inc. can assist these
physicians in their practice start up. This service involves
all aspects of practice development and includes finding a
location and negotiating a lease; contacting, applying,
negotiating with managed care plans to become a participating
provider, applying to Medicare, Medicaid, Champus, and other
health care companies; researching, reviewing and securing
bids for computer services, telephone equipment, ancillary
equipment; recruiting, interviewing and hiring personnel;
preparing the organizational structure, job descriptions,
general office procedures, personnel manual; assisting in
securing an attorney, CPA, insurance agents, etc.
PRACTICE ASSESSMENTS:
Established
practices often find that they are not practicing at top
efficiency. Often an assessment of the practice is in order.
The assessment can be as comprehensive and detailed as
reviewing all aspects of the practice from Operations
(patient, paper, medical records and telephone flow to
accounts receivable analysis to personnel staffing; or as
focused as looking at coding, documentation and receivables.
The assessment is performed and a detailed report to the
owners of the practice is presented with specific
recommendations for implementation. The implementation can be
performed by the owners and management of the practice or the
practice can contract with AER Consulting, Inc. to implement
the recommendations.
COMPLIANCE PROGRAMS AND AUDITS:
In today's health care environment, many entities are keeping
an eye on the services being performed and billed by health
care providers. It is imperative that practices conduct
routine reviews of physician documentation and billing for
correct coding to facilitate physician and staff education and
compliance. AER Consulting, Inc. can provide you with these
routine audits as well as a complete comprehensive report on
the outcome of the review. Certified professionals perform
these services, such as:
1). Preparation of
Compliance Programs by Certified Healthcare Compliance
Consultants.
2). Compliance with Medicare E/M documentation guidelines 3).
Correct coding of evaluation and management services.
4). Diagnosis codes supported by documentation and supporting
medical necessity.
5). Accuracy of charge tickets, superbills and other forms.
6). Focused educational support for coding.
COMPUTER SYSTEMS ANALYSIS:
We can't function without computers any longer. Making rash
decisions on computer systems without thorough and accurate
analysis can result in the purchase of the wrong system and
the over expenditure of cash. AER Consulting, Inc. can provide
analysis of computer systems, development of an information
systems strategic plan to guide and prioritize computer system
upgrades as well as projects for additional automation
capabilities. It is important that technology is not
implemented for "technology's sake" but in direct support of
the overall business goals. If not the computer budget just
keeps growing and you're never sure what you could cut,
modify, or delay.
MANAGED CARE NEGOTIATING:
More often than not, contract submitted by managed care
companies are signed without reviewing or changing to the
provider's advantage. AER Consulting, Inc. provides
experienced professionals that will review and negotiate
managed care contracts to the provider's advantage.
Management, Monitoring, Organizational Services:
Today's health care environment demands experienced, high
powered management. Often, small practices do not have the
cash resources to hire a "high powered" administrator. AER
Consulting, Inc. can provide the small practice with
management monitoring services, consultation, and advice on
the management of the practice. Organizational services are
provided, i.e., review and preparation of office procedures,
job descriptions, organizational structure, personnel manuals,
etc. These services include overseeing that the practice runs
smoothly; the staff is trained; charges and collections are
processed appropriately, accurately and on a timely basis;
billing is done routinely as well as follow up until payment
received; processing of accounts payable; coordination with
vendors of supplies; maintenance and upkeep of the personnel
and procedure manuals, as well as the job descriptions of the
staff, etc.
MARKETING AND PR:
In order for
practices to grow and succeed, marketing and public relations
is an important ingredient missing in many practices. More and
more physicians are realizing the importance of unique logos,
brochures, newsletters, Web pages, and press releases. AER
Consulting, Inc. can assist the practice in adding this
missing piece. |